FAQs

  • What is gourmet cotton candy?

    Gourmet cotton candy is artisan-spun sugar made with premium flavor extracts and unique flavor combinations you won't find at carnivals or grocery stores. Our cotton candy is hand-spun in small batches, dye-free, and features sophisticated flavors like Lavender Espresso Martini, Pear Rosemary Spritzer, and Watermelon Heatwave—perfect for gifts, parties, and special occasions.

  • How long does cotton candy last?

    Our cotton candy has a shelf life of 2–3 weeks when kept sealed in its original jar. For best freshness and texture, we recommend enjoying it within the first week. Store in a cool, dry place away from humidity and direct sunlight. Once opened, consume within a few days for optimal fluffiness.

  • Is your cotton candy dye-free?

    Yes! All our cotton candy flavors are completely dye-free. We use only premium flavor extracts and pure cane sugar, so you get a delicious taste without any artificial colors or dyes. This makes our cotton candy perfect for those with sensitivities or anyone seeking cleaner treats.

  • Does your cotton candy contain caffeine or alcohol?

    No. While some of our flavors are inspired by coffee drinks and cocktails (like Lavender Espresso Martini, Midday Macchiato, and Margarita Mischief), they contain only flavor extracts—no actual caffeine or alcohol. All our cotton candy is safe for all ages and won't give you a buzz!

  • What occasions are gourmet cotton candy perfect for?

    Our artisan cotton candy makes unique gifts and party favors for: weddings, bridal showers, baby showers, birthdays, corporate events, holiday parties, stocking stuffers, Secret Santa gifts, hostess gifts, thank you gifts, dessert tables, and special celebrations. The chic packaging makes every jar gift-ready!

  • How much cotton candy is in each jar?

    Each jar contains 32 oz by volume, which equals approximately 2 oz of cotton candy by weight. Cotton candy is very light and fluffy, so a little goes a long way! One jar provides plenty of servings for personal enjoyment or sharing at small gatherings.

  • Do you offer bulk orders or custom flavors for events?

    Yes! We love creating custom orders for weddings, corporate events, and special celebrations. Contact us directly to discuss bulk pricing, custom flavor requests, or personalized packaging for your event. We require advance notice for large orders, especially during peak holiday seasons.

  • What's your processing time?

    Standard processing time is 5–7 business days. During busy holiday periods (Thanksgiving through New Year's, Valentine's Day, Mother's Day), please allow 7–10 business days. We hand-spin each order fresh to ensure maximum quality and freshness!

  • Do you offer free shipping?

    Yes! When you purchase 2 or more jars, you automatically receive free shipping. It's the perfect opportunity to try multiple unique flavors or stock up on your favorites. Single jar orders have standard shipping rates applied at checkout.

  • What makes Cashmere Cotton Candy different from regular cotton candy?

    Our cotton candy is artisan-crafted with gourmet flavor combinations you won't find anywhere else. We use premium extracts, never add artificial dyes, and hand-spin every batch fresh to order. Each flavor tells a story—from sophisticated Après-Ski to playful Cartside Crush—making our cotton candy a unique experience, not just a snack.

  • Can I order cotton candy year-round?

    Absolutely! While some flavors are seasonal (like Santa Baby and Ugly Christmas Sweater during the holidays, or Sweater Weather in fall), most of our core flavors are available year-round. Check our shop for current availability and seasonal releases!

  • Is cotton candy safe for people with food allergies?

    Our cotton candy is made primarily from sugar and flavor extracts. However, if you have specific food allergies or dietary restrictions, please contact us before ordering so we can provide detailed ingredient information for your chosen flavors.

  • Is your cotton candy all-natural?

    Our cotton candy is dye-free (always white!) but not all-natural — we use premium artificial flavorings to achieve our couture-level flavor profiles.

  • What’s the best way to store my cotton candy?

    Keep your cotton candy away from heat and humidity — think pantry, not kitchen counter. Always reseal your jar tightly to keep the fluff soft and airy.

  • Why the name “Cashmere Cotton Candy”?

    Because we believe in elevating the ordinary. It’s not just cotton — it’s cashmere. A treat that feels as soft, luxe, and indulgent as it tastes.